Are you the HubSpot expert who's ready for a role where your skills are truly valued? We're looking for a Marketing Automation Specialist to join our award-winning team at Refuel Creative.
Imagine being the HubSpot expert who creates magic across an entire business ecosystem. You've just unified a client's fragmented CRM, automated their operations workflows, enhanced their website with Content Hub, and implemented AI-powered tools that deliver insights they never thought possible.
The client is seeing their business transform before their eyes, your team is impressed, and you're already envisioning your next innovative solution. At Refuel Creative, this isn't just a daydream - it's your everyday reality.
We're looking for a Marketing Automation Specialist who sees beyond marketing to the full power of the HubSpot platform, and who wants to be valued for their technical wizardry.
The challenge you might be facing
You've mastered HubSpot's complexities and built impressive automation systems, but perhaps you're stuck in a role where:
- You're limited to basic features when you know HubSpot can do so much more.
- You're the lone HubSpot champion in your company, with no one to bounce ideas off.
- Your company only uses a fraction of HubSpot's capabilities despite your recommendations.
- You're maintaining systems rather than creating innovative solutions.
- You spend more time explaining why automation matters than actually building it.
- You’re curious, itchy to try new things, build better workflows, and make cool stuff.
What's in it for you?
At Refuel Creative, your HubSpot superpowers won't just be recognised - they'll be celebrated. You'll get to:
- Lead our HubSpot services: Drive our client success as the go-to expert for all things HubSpot and marketing automation software.
- Be the strategist: Develop marketing automation strategy and solution for clients to help them onboard to HubSpot.
- Design advanced systems: Create sophisticated automation workflows that deliver real results
- Work alongside developers: Collaborate with our technical team to push HubSpot to its limits
- Build on our own portal: Test, experiment, and perfect your solutions before implementing for clients
- Connect directly with HubSpot: Leverage our partner relationship for insider knowledge and support
- Explore Content Hub and custom objects: Work with advanced implementations that most specialists never get to touch
Your day-to-day impact
As our Marketing Automation Specialist, you'll be the guide helping clients navigate their complex marketing challenges:
- Design and implement automation workflows that transform manual processes into efficient systems
- Configure HubSpot portals to perfectly align with each client's unique business needs
- Lead training sessions for clients and the Adelaide HubSpot User Group
- Solve complex integration challenges between HubSpot and other platforms
- Collaborate with our multi-disciplinary team to deliver comprehensive marketing solutions
- Debug and optimise existing implementations to improve performance
- Maintain pristine data quality through expert migration and management techniques
Curious of the kinds of projects we’re talking about? Check out our Impact Award winning case studies on the transformations achieved for K-TIG and FlatRateNOW.
Who will thrive in this role at Refuel
You'll excel as our Marketing Automation Specialist if you:
- Drive your own performance: You take initiative to stay ahead of HubSpot updates and continuously expand your skills. Take every opportunity to work with our teams and partners.
- Help engineer solutions: When clients face complex challenges, you're already thinking of creative ways HubSpot can solve them.
- Value autonomy with accountability: You appreciate managing your own projects while delivering consistently excellent results, safe in the knowledge that you’re backed by a great team.
- Have natural curiosity: You love exploring new HubSpot features and integration possibilities before clients even ask about them. You’re eager to be their expert in the new.
- Support your teammates: You willingly share your HubSpot expertise and help upskill others on the team.
- Balance innovation with practicality: You can design elegant automation solutions that work within real-world constraints.
- Focus on client success: You understand that automation isn't about complexity—it's about delivering measurable results for clients.
Who might struggle in this role
This position, and Refuel, might not be the right fit if you:
- Need detailed instructions for every task: Our clients have unique needs that often require creative problem-solving, not just following playbooks. We’ll provide you with training, SOPs and support, but you need to be able to help yourself too.
- Prefer everything to remain static: HubSpot constantly evolves, and you'll need to adapt your approaches accordingly.
- Keep your knowledge to yourself: Our collaborative environment requires open sharing of expertise and solutions.
- Take feedback personally: We're always fine-tuning our work, which means constructive input is part of our daily conversations. Help us to make Refuel better for everyone.
- Want everything meticulously planned: Some ambiguity comes with the territory when pushing the boundaries of what HubSpot can do. There’s multiple ways of making things work.
What you'll bring to the table
We're looking for someone who's not just technically skilled but passionate about using HubSpot to solve real business problems:
- Deep expertise with marketing automation tools, especially HubSpot. This includes workflows, CRM functionality, and reporting capabilities.
- Experience with custom objects, integrations, and advanced HubSpot implementations.
- Strong problem-solving skills for addressing unique client challenges.
- Excellent communication abilities to translate technical concepts for non-technical audiences.
- Current HubSpot certifications (Marketing Software, Inbound Marketing or similar).
- Experience with integration platforms like Zapier, Make, or n8n is highly desirable.
- A drive to continuously expand your knowledge and stay ahead of platform updates.
The Refuel difference
We're not just another digital agency. As a winner of multiple HubSpot Impact Awards including Platform Excellence, Integrations Innovation, and Rookie of the Year, we offer:
- A culture of innovation: We're always experimenting with new approaches and technologies. We have access to every tool you could want for HubSpot and digital marketing success.
- Continuous learning: Regular opportunities to update your skills through training and certifications, and dedicated professional development time every fortnight.
- Flexible working: Options to work remotely or from our Adelaide office.
- Direct access to HubSpot: Enjoy the perks of our long-standing partnership status, including beta feature access.
- Diverse client base: From startups to established enterprises across various industries.
- Growth path: Clear opportunities to develop your career in the direction that excites you. HubSpot trainer? Operations expert? Marketing manager? It’s all possible.
- Competitive salary: You’ll take home a competitive salary in line with your experience and skillset, with bonus opportunities.
Ready to join our team?
If you're excited about this opportunity and ready to take your HubSpot career to the next level, we want to hear from you.
Please note: For this role, we are only considering applicants in Australia or North America (Canada, USA or Mexico). Outsourcing agencies need not apply - we prefer to find our own crew.
Refuel Creative is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our team members.
Apply now and let's discuss how you could make an impact at Refuel Creative.
Applications close 15 April 2025.
