There is an unspoken rule in the digital agency world - your website is never truly finished. But after eight years of helping businesses accelerate their growth, we decided it was time for more than just a fresh coat of paint. Refuel Creative is excited to announce the launch of our completely reimagined website.
This time, it's all about you.
Your needs in the driver's seat
While most agencies talk only about their achievements, we wanted to flip the script. We spent months talking to our clients, understanding what they actually need from a digital partner… and the digital agency’s website. What became clear was that you want transparency, direct access to specialists, and clear solutions to your challenges.
We care about the user experience too. This is why every element of the new website has been designed with your journey in mind.
"We didn't just want another pretty website," says Ryan Jones, our CEO and Founder. "We wanted to create something that genuinely helps our clients find solutions to their problems and connects them with the right specialists straight away."
Meet the pit crew
One of the biggest changes you'll notice is how we've put our digital marketing specialists front and centre. You don’t deal with account managers who relay information here. At Refuel, you work directly with specialists who execute your campaigns. We've highlighted our team throughout the site so you can put faces to names and understand exactly who you'll be working with.
Each service page now features the specialists who may be handling your projects. This transparency is something we’re proud of.
Power to the people
We've supercharged our search functionality to put the power in your hands so you can find answers. If you need services like digital strategy, HubSpot implementation, Google Ads or social media marketing, we can help. If you need answers, want to find a blog post, or explore our Knowledge Base, our new search bar helps you. It makes it easier than ever to find what you need.
The enhanced search functionality isn’t just about finding information. It’s about connecting you with solutions. Whether you’re facing a specific marketing challenge or looking to explore new opportunities, you’ll be guided to relevant resources, case studies, services and blogs.
Under the hood improvements
We worked on some key features that we're particularly proud of and think make our website special.
Building trust through transparency
We are sharing our process and showing you exactly what to expect when working with us, from initial consultation to ongoing support. You can find what to expect when partnering with us and the methodologies we use to achieve results.
Knowledge shared
We ensured that we had a comprehensive Knowledge Base for self-help so that when you are looking for information, you have it right in front of you. We wanted to put the power in your hands so you can find the answers.
Putting solutions first
We don’t lead with industry jargon or technical terminology. In fact, that was one of the reasons Refuel started in the first place. To make digital marketing simple and to help those that were struggling to do it themselves. We’ve structured the content around the problems you’re trying to solve… and how we can help. We also show real examples of how we’ve helped businesses like yours.
Showcasing real relationships
We share case studies that demonstrate real results for real clients and show long-term relationships, giving you confidence in our capabilities. They don’t just show the numbers and results (though we have plenty of those). They tell the stories of real partnerships and long-term relationships we’ve built with our clients. You’ll see how we’ve helped businesses overcome challenges, adapt to changes, and achieve sustained growth over time.
Direct access to specialists
We don’t keep our specialists behind-the-scenes. We proudly showcase our experts in each service field, ensuring you’re always talking to someone who understands your needs. No gatekeepers, no complicated hierarchies, just direct access to those who will be working on your project.
Built by us, for you
We practice what we preach too. The website build? We built the website ourselves. Every image, every line of code, and every word was crafted by our team. This isn’t just about showing off our capabilities, it’s about showing our commitment to quality and our understanding of what makes a website truly effective.
We've applied all the lessons learned from our eight years in business and countless client projects to create something that truly serves your needs. Our experience working with businesses across various industries and multiple continents has given us unique insights into what works and what doesn’t in digital marketing.
More than just a website
Throughout the site, you'll find the Refuel story woven into the experience. But instead of it being a highlight reel of our achievements, it's a journey that shows how we can help accelerate your business growth. We've kept our signature racing car theme (because who doesn't love a bit of vrooming?), while ensuring the focus remains firmly on providing solutions for your business challenges.
The racing theme isn’t just for show. It represents our passion for precision and performance in everything we do. Just like a well-oiled pit crew, we work together seamlessly to deliver results for our clients.
What has resulted is a website that not only looks great but serves a genuine purpose. It’s a reflection of who we are as an agency and our commitment to being more than just another digital marketing agency.
Ready to take it for a spin?
Take a look at our new website and see how we've put your needs first. Whether you're looking for a digital partner, wanting to join our team, or just curious about what we do, we've made it easier than ever to find what you're looking for.
Have a look around and let us know what you think. After all, this website was built for you, and we're always keen to hear how we can make it even better. Your feedback helps us to continue to improve and evolve, ensuring we’re always meeting your needs and exceeding your expectations.
Ready to accelerate your digital marketing? Get in touch with our team and let’s start your journey together.
