Fast and reliable managed WordPress hosting

Your website is hosted by our partner Kinsta and powered by the Google Cloud Platform (the fastest network in the world). We host our clients’ data as close to them as possible, wherever they are in the world - if you’re an Australian business, your WordPress hosting will be in Australia; if you’re a US business, your data will be in the US.

We use Kinsta to host our WordPress clients’ data. As Kinsta is optimised for WordPress, you will have unlimited server space and fast speeds.

All WordPress core updates and plugin updates are completed for you, keeping your site safe, secure and fast. Our update process means a backup is completed before every update. This allows us to automatically roll back your site if something goes wrong.

We also provide you with a suite of licensed and updated plugins free of charge. These might change depending on your specific website, but they are all of some benefit to the management of your site.

Every new image you upload is compressed to ensure your site stays fast no matter how you update it. Some of the ways that we can optimise your images for fast download speeds are:

• Resizing to fit the web page
• Optimising for correct file format  (e.g. png, jpeg, gif)
• Compressing your image sizes

We also use SEO techniques to make your images appear in the search engines and increase site visits per month. We do this by using keywords in the image file names, optimising your alt attributes and using sitemaps in your .txt files.

SSL certificates deliver all your content to visitors over an encrypted connection. SSL certificates are tiny data files that are bound to your organisation’s details. It typically protects your site visitors’ information like credit card details, logins or names and addresses.

SSL certificates inform visitors that your website is safe and secure, making this a crucial addition for business sites. You’ll notice a locked padlock in the top left hand corner of your browser's search bar; this lets you know that our site is safe. If a site is not secure, you’ll probably get a pop up warning from your browser that says “Not Secure” or the padlock will be unlocked.

Most agencies charge extra for SSL certificates, but we don’t. We consider them to be a non-negotiable aspect of all the websites we produce, so we throw them in free of charge.

The internet is a mysterious place, anything can happen to your site in a matter of seconds. What would happen if your website crashed today? We keep redundant daily or hourly backups to ensure that, should the worst happen, you are completely protected.

Your website can send ‘transactional’ emails, sign up emails, invoices, order confirmation, membership emails, and more. We’ve partnered with SendGrid to track when the emails are opened, clicked, bounce or if they’re sent to spam folders.

Our team sends you a weekly report so you know your website is healthy, up to date, and secure.

We’ll make sure up to two domains are renewed and protected for you. Domains are one of the most important aspects of your site and dictate your search ability and internet presence. We have to maintain them and keep them renewed as they can easily be taken by other websites.

Cloudflare’s Domain Name System (DNS) simplifies the process of securing and managing your site's domain name. The domain name is the site address and is usually displayed in your browser's search bar as something like www.example.com. The DNS allows you to search for available Domain Names and then purchase and launch it on your website.

The Kinsta Cache temporarily stores your web documents, web pages, images and other multimedia to reduce server lag and optimise speed. When a person visits your website, the server calculates the elements of that page to display them to the browser. This is more time consuming and slows down the load time on that site. The cache stores this final product so that your load time is sped up!

We monitor uptime and performance for your peace of mind. This extends to making sure it is performing in all aspects and locations and analysing web data to make continual improvements.